Return Policy

Your complete satisfaction with cell phone signal boosters from ZA is guaranteed, and items may be returned or exchanged within thirty days from your purchase day. You will only pay for return shipping.

Please note that to be eligible to return tie item, signal booster must be returned as a complete set.  Furthermore, it must be in the original purchased condition and include all product documentation.  It must be shipped back within 30 days after the arrival and acceptance of the product.

In order to expedite exchanging the product for a different product, we recommend that you return for the original product for a refund and then place a new order. Depending on the form of payment, your refund may take up to 2 weeks for completion. Your refund will be credited back to the card from which payment has been made.

If a package or item delivered to you arrives damaged please refuse the shipment and call us immediately. By refusing to sign for your package it will automatically be shipped back to us.

Claims for damaged or missing items must be reported immediately or within 5 days of the receipt of your order.

We will process the refund once the parcel arrives.  Depending on postal option you select to ship the parcel back

Defective product return shipping fees will be covered by the seller.

All return fees will be covered by the buyer.

Please get back with a tracking information once you return the product. The return process may take from 2 up to 6 weeks depending how fast is the courier you selected for shipment. We do recommend to use standard post for a return. Once return is confirmed we will make a full refund

We accept returns only to Hong Kong. Request a return information contacting our customer support